Attention: Check out our plans!
Lost Mode is a Pulsus security feature that allows you to remotely lock an Android device. When activated, the device enters a dedicated lock screen, preventing its use until the mode is deactivated through the Pulsus platform.
Unlocking the device can only be done through the Pulsus web platform.
This feature is particularly useful in cases such as:
Device loss or theft, preventing misuse by third parties.
Temporary protection of the device until a verification is performed.
Ensuring that only the IT team can restore access to the equipment.
Prerequisites
Fully Managed 9.0+
Pulsus Agent 7.2.01+
How to activate Lost Mode in a few steps:
Access the Pulsus Web platform.
Go to the Devices menu.
Select the desired device.
On the device details page, click the Lost Mode icon.
Enter a message that will be displayed on the device screen (optional).
Enter a contact phone number (optional).
Confirm the action.
What happens after activation?
After activating Lost Mode:
The device is locked immediately.
A lock screen is displayed containing the message configured by the administrator. If a phone number was provided, a button to call that number will also be displayed.
The user cannot use the device while Lost Mode is active.
The device details screen on the platform will indicate that the equipment is in Lost Mode.
How to unlock the device
To deactivate Lost Mode:
Access the Pulsus Web platform.
Open the device details page.
Click the Lost Mode option again to deactivate it.
Confirm the action.
After deactivation, the device returns to normal operation and can be used normally by the user.
