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Network Requirements for Mobile and Web - Port Unblocking
Network Requirements for Mobile and Web - Port Unblocking
Updated over a month ago

Before installing Pulsus, please check the network requirements for mobile and web.

Android devices communicate with Google through the Firebase Cloud Messaging (FCM) platform. In a network that employs inbound and outbound traffic monitoring security policies (firewall), the following URLs and ports need to be whitelisted for the Pulsus system to function properly:

URL

Port

gcm.googleapis.com

5228, 5229, 5230, 443

app.pulsus.mobi

443

sync.pulsus.mobi

443

apk.pulsus.mobi

443

pulsus.s3.us-west-2.amazonaws.com

443

pulsus.s3.amazonaws.com

443

fileserver.pulsus.mobi

443

Google:

URLs

Ports

*.googleapis.com

5228, 5229, 5230, 443

*.gstatic.com

5228, 5229, 5230, 443

*.firebase.com

5228, 5229, 5230, 443

Ports

443

used to send and receive messages from FCM;

5228

used to send messages from the device to the FCM server;

5229

used for secondary FCM resources, such as sending messages to devices that are in battery-saving mode;

5230

used for secondary FCM resources, such as connecting to backup servers.

For Apple devices (iOS):

iOS devices connect to the Apple Push Notification Service (APNS) and require the following network allowances.

URLs

apple.pulsus.mobi

gateway.push.apple.com

gateway.sandbox.push.apple.com

feedback.push.apple.com

.apple.com

.apple-cloudkit.com

.icloud.com

.cdn-apple.com

Ports

2195 e 2196

Used to send push notifications to iOS devices.

5223 e 443

Used to maintain a persistent connection between the notification provider and APNS.

For Samsung devices:

If you own Samsung devices and are in the Americas, enable access to the servers.

URL

Ports

gslb.secb2b.com

443

us-elm.secb2b.com

443

us-prod-klm.secb2b.com

443

If you have Samsung devices and you are in China, enable access to the servers:

URL

Ports

china-gslb.secb2b.com.cn

443

china-elm.secb2b.com.cn

443

china-klm.secb2b.com.cn

443

If you have Samsung devices and you are in Asia, Africa, Europe, or other regions, enable access to the servers:

URL

Ports

gslb.secb2b.com

443

eu-elm.secb2b.com

443

eu-prod-klm.secb2b.com

443

Network requirements for remote display functionality:

Pulsus also supports remote display functionality. If your environment uses this feature, also enable the following ports:

URL

Ports

Protocol

sync.pulsus.mobi

443

TCP

coturn.pulsus.mobi

3478

TCP/UDP

Stremming

5004

TCP/UDP

Stun WebRTC

3478

TCP/UDP

MQTT PROTOCOL:

Pulsus is also compatible with the MQTT protocol. If your environment uses this protocol, also enable the following URL:

URL

Port

mqtt.pulsus.mobi

8883

CHECK IF THE NETWORK GATES ARE OPEN:

To check if the gates of your network are open for the operation of the Pulsus system, simply consult in the command line/terminal if the following commands can establish a connection:

If you are using Linux or Mac:

echo exit | telnet app.pulsus.mobi 443

echo exit | telnet sync.pulsus.mobi 443

echo exit | telnet apk.pulsus.mobi 443

echo exit | telnet pulsus.s3.us-west-2.amazonaws.com 443

echo exit | telnet pulsus.s3.amazonaws.com 443

echo exit | telnet gcm.googleapis.com 443

echo exit | telnet gcm.googleapis.com 5228

echo exit | telnet gcm.googleapis.com 5229

echo exit | telnet gcm.googleapis.com 5230

echo exit | telnet apple.pulsus.mobi 443

If you are using Windows:

telnet app.pulsus.mobi 443

telnet sync.pulsus.mobi 443

telnet apk.pulsus.mobi 443

telnet pulsus.s3.us-west-2.amazonaws.com 443

telnet pulsus.s3.amazonaws.com 443

telnet gcm.googleapis.com 443

telnet gcm.googleapis.com 5228

telnet gcm.googleapis.com 5229

telnet gcm.googleapis.com 5230

telnet apple.pulsus.mobi 443

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