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Before installing Pulsus, please check the network requirements for mobile and web.
For Windows devices:
Windows devices require the following allowances:
URL | Ports |
pulsus-windows-prod.s3.us-east-1.amazonaws.com | 443 |
pong-windows.pulsus.mobi | 443 |
Android devices communicate with Google through the Firebase Cloud Messaging (FCM) platform. In a network that employs inbound and outbound traffic monitoring security policies (firewall), the following URLs and ports need to be whitelisted for the Pulsus system to function properly:
URL | Port |
gcm.googleapis.com | 5228, 5229, 5230, 443 |
app.pulsus.mobi | 443 |
sync.pulsus.mobi | 443 |
apk.pulsus.mobi | 443 |
pulsus.s3.us-west-2.amazonaws.com | 443 |
pulsus.s3.amazonaws.com | 443 |
fileserver.pulsus.mobi | 443 |
Google:
URLs | Ports |
*.googleapis.com | 5228, 5229, 5230, 443 |
*.gstatic.com | 5228, 5229, 5230, 443 |
*.firebase.com | 5228, 5229, 5230, 443 |
Ports |
|
443 | used to send and receive messages from FCM; |
5228 | used to send messages from the device to the FCM server; |
5229 | used for secondary FCM resources, such as sending messages to devices that are in battery-saving mode; |
5230 | used for secondary FCM resources, such as connecting to backup servers. |
For Apple devices (iOS):
iOS devices connect to the Apple Push Notification Service (APNS) and require the following network allowances.
URLs |
apple.pulsus.mobi |
gateway.push.apple.com |
gateway.sandbox.push.apple.com |
feedback.push.apple.com |
.apple.com |
.apple-cloudkit.com |
.icloud.com |
.cdn-apple.com |
Ports |
|
2195 e 2196 | Used to send push notifications to iOS devices. |
5223 e 443 | Used to maintain a persistent connection between the notification provider and APNS. |
For Samsung devices:
If you own Samsung devices and are in the Americas, enable access to the servers.
URL | Ports |
gslb.secb2b.com | 443 |
us-elm.secb2b.com | 443 |
us-prod-klm.secb2b.com | 443 |
If you have Samsung devices and you are in China, enable access to the servers:
URL | Ports |
china-gslb.secb2b.com.cn | 443 |
china-elm.secb2b.com.cn | 443 |
china-klm.secb2b.com.cn | 443 |
If you have Samsung devices and you are in Asia, Africa, Europe, or other regions, enable access to the servers:
URL | Ports |
gslb.secb2b.com | 443 |
eu-elm.secb2b.com | 443 |
eu-prod-klm.secb2b.com | 443 |
Network requirements for remote display functionality:
Pulsus also supports remote display functionality. If your environment uses this feature, also enable the following ports:
URL | Ports | Protocol |
sync.pulsus.mobi | 443 | TCP |
coturn.pulsus.mobi | 3478 | TCP/UDP |
Stremming | 5004 | TCP/UDP |
Stun WebRTC | 3478 | TCP/UDP |
MQTT PROTOCOL:
Pulsus is also compatible with the MQTT protocol. If your environment uses this protocol, also enable the following URL:
URL | Port |
mqtt.pulsus.mobi | 8883 |
CHECK IF THE NETWORK GATES ARE OPEN:
To check if the gates of your network are open for the operation of the Pulsus system, simply consult in the command line/terminal if the following commands can establish a connection:
If you are using Linux or Mac:
echo exit | telnet app.pulsus.mobi 443
echo exit | telnet sync.pulsus.mobi 443
echo exit | telnet apk.pulsus.mobi 443
echo exit | telnet pulsus.s3.us-west-2.amazonaws.com 443
echo exit | telnet pulsus.s3.amazonaws.com 443
echo exit | telnet gcm.googleapis.com 443
echo exit | telnet gcm.googleapis.com 5228
echo exit | telnet gcm.googleapis.com 5229
echo exit | telnet gcm.googleapis.com 5230
echo exit | telnet apple.pulsus.mobi 443
If you are using Windows:
telnet app.pulsus.mobi 443
telnet sync.pulsus.mobi 443
telnet apk.pulsus.mobi 443
telnet pulsus.s3.us-west-2.amazonaws.com 443
telnet pulsus.s3.amazonaws.com 443
telnet gcm.googleapis.com 443
telnet gcm.googleapis.com 5228
telnet gcm.googleapis.com 5229
telnet gcm.googleapis.com 5230
telnet apple.pulsus.mobi 443